Privacy and Cookie Policy
Introduction
Welcome to our website! We place a high value on protecting your privacy and the confidentiality of your personal information. In this policy, we will explain how we collect, use, share, and protect your personal data, as well as how we use cookies on our website.
Collection of Personal Information
We collect certain personal information when you interact with our website. This may include your name, email address, phone number, postal address, as well as other information that you voluntarily provide to us. We collect this information to provide our services and better understand the needs of our users. We do not collect or store sensitive information such as medical or financial information.
Use of Personal Information
We use your personal information for the following purposes only:
• To provide and customize our services according to your needs.
• To communicate with you and inform you about updates, promotions, and special offers.
• To respond to your support requests and provide you with technical assistance.
• To improve our website, our products, and our services.
We collect the following information from our users:
• First and last name
• Email address
• Phone number
• Payment information (if applicable)
We collect this information to provide our services and better understand the needs of our users. We do not collect or store sensitive information such as medical or financial information.
Sharing Personal Information
We do not sell, trade, or rent your personal information to third parties unless we obtain your prior consent or if the law requires it. However, we may share your information with third-party service providers who help us operate our website and provide our services. These third parties are required to respect the confidentiality of your information and are allowed to use it only for the specific purpose for which they were engaged.
Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. They help us analyze trends, track your preferences, and gather statistical information about the use of our site. You can choose to accept or refuse cookies by modifying your browser settings. Please note that refusing cookies may affect some functionalities of our website.
Security of Personal Information
We implement appropriate security measures to protect your personal information against any unauthorized access, disclosure, or modification. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute data security.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any modification will be posted on this page with an update date. It is recommended to regularly check this policy to stay informed about our privacy practices.
Your Rights
You have the right to request access, rectification, or deletion of your personal information held by us. You can also unsubscribe from our marketing communications at any time.
Contact Us
If you have any questions or concerns about our privacy policy or our cookie practices, please contact Jaime Soto at jaime.soto@raion.ca
Privacy
Our website respects your privacy and is committed to protecting your personal information. This privacy policy describes the types of information we collect from our users, how we use it, and who we share it with. It also explains the security measures we take to protect your information and your rights in terms of data protection. We store your personal information on secure servers and take appropriate security measures to protect your information against any loss, misuse, or unauthorized alteration. However, no data transmission over the Internet or electronic storage method is completely secure. Therefore, while we strive to protect your information, we cannot guarantee their absolute security.
User Rights
You have the right to access your personal information that we hold and correct it in case of error. You can also ask us to delete your personal information from our records.
Conclusion
We appreciate your trust and are committed to protecting your privacy and personal information. We use the information collected responsibly and continually strive to improve our privacy practices. By using our website, you agree to the terms of this Privacy and Cookie Policy. If you do not agree with this policy, please stop using our website.
Last updated date: 05/07/2023